If, for any reason, you withdraw from the course within 14 days after submitting your enrolment order, your course tuition fees will be 100% refundable, less a $195 administrative fee. The administrative fee is non-refundable in any circumstance.
Requests for refunds are to be submitted via email to firstname.lastname@example.org. Refunds will be reversed to the original payment method. Refunds will be processed within 7 days of the request.
If for any reason, you withdraw after the initial 14-day cooling off period, the cost of the course and materials are non-refundable.
Course deferments are not permitted, but course extensions can be requested if you require more time to complete your course. All students are eligible to purchase 12 months of extension time. All extensions are charged at between $82 – $98 NZD per month. Extension charges may be subject to change without notice. Fees paid for course extensions are non-refundable in any circumstance.